Help & Support
Frequently Asked Questions
Browse answers to common questions about our products, services, and programs — or reach out directly if you can't find what you need.
Account Requirements
6 QuestionsAn individual needs:
- (1)One (1) photo-bearing valid ID
- (2)Recent two (2) ID pictures (optional)
A Single Proprietor needs:
- (1)Certificate of Registration by the Department of Trade and Industry
- (2)Valid ID of signatory/ies
- (3)Recent two (2) ID pictures (optional)
A Partnership needs:
- (1)Articles of Partnership and By-Laws
- (2)Certificate of Registration with the SEC
- (3)Notarized Partnership Resolution Agreement on the extent of the authority of each partner
- (4)Valid ID of signatories and two (2) recent ID pictures
A Corporation needs:
- (1)Articles of Incorporation and By-Laws
- (2)Certificate of Registration with the SEC
- (3)Latest General Information Sheet (GIS)
- (4)Notarized Secretary's Certification of board-approved resolution authorizing the account opening and listing authorized officers
- (5)Valid ID of each authorized signatory
- (6)Recent ID pictures of authorized signatories (2 pcs.)
Required documents are:
- (1)Constitution/Association Agreement
- (2)Duly notarized Resolution including authority of representatives
- (3)Valid ID of signatories and recent ID pictures (2 pcs.)
Cooperatives need:
- (1)Certificate of Registration with the Cooperative Development Authority
- (2)Articles of Cooperation and By-Laws
- (3)Duly notarized Board Resolution authorizing the account opening and designating authorized signatories
- (4)Valid ID of signatories and recent ID pictures (2 pcs.)
Didn't find what you're looking for?
Our customer service team is always ready to assist you. Reach out via phone, email, or visit any of our branches.
